Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster. 
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. 
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Our Innovations team is on a mission to recruit a highly skilled Business/System Analyst with expertise in technical know-how, process optimization, and application implementation to join our exceptional team.
Key Responsibilities:
- Analyze existing business processes to identify opportunities for automation using no-code solutions. 
- Translate business needs into system requirements, workflows, and visual process maps using no-code platforms. 
- Design and configure applications, workflows, and automation processes using no-code tools to meet business requirements. 
- Develop and optimize complex business processes and user interfaces using the Creatio platform’s no-code technology. 
- Prepare and execute test cases for automated workflows, ensuring accuracy, reliability, and quality. 
- Conduct thorough testing of no-code solutions, troubleshoot and resolve issues during testing phases. 
- Serve as an advocate for no-code best practices within the broader Creatio ecosystem. 
- Collaborate with cross-functional teams to ensure successful implementation and project delivery. 
Key requirements:
- Experience with platforms such as CRM or BPM, or CMS, or ERP 
- Knowledge of process modeling tools, APIs, and data modeling. 
- Ability to implement logic, data integration, and conditional actions within no-code environments. 
- Understanding of technology concepts, data structures, and integration methods for seamless automation. 
- Proven ability to analyze and optimize business processes through technology and integration. 
- Proficiency in creating, customizing, and managing automated solutions without extensive coding. 
- Experience in delivering applications or technical solutions within major software domains (e.g., CRM, ERP, no-code platforms). 
- Excellent communication and collaboration skills to work with business stakeholders, developers, and cross-functional teams. 
- Advanced proficiency in English and Spanish (C1 or higher) is essential for effective communication in a global environment.
- Bachelor's or Master’s degree in technology or a related field. 
What You Should Expect From Us:
- The award-winning product (a Leader in Gartner Quadrants) to be proud of. 
- A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide. 
- Culture of genuine care, ownership, dedication, and high standards (learn more here). 
- A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties. 
- Caring for your health: Creatio offers several options for medical insurance together with our medical partner 
- Creatio offers all team members competitive pay. 
- Paid leave options for life-qualifying events, sicknesses, etc. 
- Nice and modern hub in the Warsaw city center to get acquainted with colleagues or to gain some quiet space for concentration.