Senior Product Manager
Digital Onboarding
Product
United States · Remote
We’re seeking a Senior Product Manager to lead strategy and execution for key areas of our Digital Onboarding platform, shaping impactful customer experiences for banks and credit unions. In this role, you’ll drive a focused product roadmap, translating customer insights and market trends into high-impact, scalable solutions.
Key Responsibilities:
- Drive the Digital Onboarding product roadmap in alignment with company goals and customer needs
- Develop a deep understanding of our customers’ needs through research, customer feedback, and data to inform product direction
- Define and prioritize product requirements with clear user stories, criterium and business justification
- Partner closely with our design and engineering teams to deliver solutions on time and within scope
- Lead cross-functional initiatives and align sales and marketing, client services, and technology teams
- Maintain a firm grasp on martech and fintech in banking including competitive friction and market trends
- Collaborate with CS and Sales to enable go-to-market readiness and monitor user feedback to ensure customer and market insights continuously inform the roadmap
- Embrace AI to multiply self-performance and productivity
- Monitor product performance and iterate based on qualitative and quantitative feedback
Qualifications:
- 7-10+ years of product management experience in B2B SaaS, preferable with demonstrated experience in financial or marketing technology
- Proven track record of delivering complex end to end product initiatives from discovery to delivery
- Deep understanding of customer needs
- Strong technical acumen with the ability to work effectively with technology teams
- Exceptional communication skills with the ability to influence stakeholders at various levels of the organization and outside of the organization
- Strong analytical mindset
- Comfortable working in an agile, ambiguous environment
About Digital Onboarding:
Digital Onboarding is a software company that helps banks and credit unions retain and expand customer relationships. Our automated engagement platform makes it easy for financial institutions to educate, nurture, cross-sell, and drive adoption of services—like direct deposit, digital banking, and loans—through personalized digital journeys delivered via email, SMS, and digital banking integrations. Founded in 2015 and backed by top investors, Digital Onboarding is transforming how financial institutions connect with their customers at every stage of the relationship.
This position is open to candidates based in the United States of America only. The Company cannot extend employment offers to those outside the United States of America.