<section><div><span>HALOS Technologies is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALOS, we’re passionate about safety and innovation, constantly staying ahead of threats and reducing risk. </span></div> <div><br></div> <div><span>What sets HALOS apart is not just the cutting-edge technology we develop but the culture we’ve nurtured. Our team embodies openness, transparency, and a “one team” spirit. We’re a group of passionate individuals, all working on exciting and impactful projects. Here, you’ll find an environment that fosters collaboration, creativity, and a shared sense of purpose.</span></div> <div><br></div> <div><span>We are looking for a Collections Specialist on a temporary basis of 4-6 months in our Dallas, Texas office. This role will support our team with customer collections, having meaningful conversations with our customers in arrears, and driving them to a solution on a single call. </span></div> <div><br></div> <div><span>This position is in our offices each day, no remote option. You will work closely with our entire operations team.</span></div></section><section><h3>Responsibilities</h3> <ul> <li>Monitoring overdue customer payments and ensuring timely collections of these</li> <li>Contacting customers via telephone regarding overdue payments, agreeing on repayment arrangements where necessary</li> <li>Ensuring customer relationships are maintained and working closely with the CSMs to deliver a positive customer experience</li> <li>Maintain accurate records of customer communications and payment status into the Maxio and Hubspot systems</li> <li>Provide administrative support to colleagues and management as required</li> <li>Contribute to continuous improvement of administrative and collections processes</li> </ul></section><section><h3>Qualifications</h3> <ul> <li>Previous experience in a customer facing role, with customer collections, credit control or accounts receivable is preferred</li> <li>Administrative experience and good attention to detail</li> <li>Strong communication skills both with customers and colleagues</li> <li>Proficiency in Google Suite and IT Systems (Maxio or similar)</li> </ul></section><section></section>

(Prospecting)

(Customer Service)

Dallas, TX, USA

Halo is a complete safety solution, using innovation to stay ahead of threats and reduce risk. Lives and businesses are better safeguarded by more advanced camera tech on the ground and more intelligent asset management in the cloud.

Our unique subscription model means customers can deploy the optimum number of devices without impacting their cash flow. It makes budgets go further, and that means no blind spots or weak points in your security coverage.

Austin, TX, USA

Northern Ireland, UK

HALO Americas

Collections Specialist

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Collections Specialist

Responsibilities

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