The opportunity:

• Reception desk coverage from 8:30 to 17:00 Monday to Friday with a one-hour lunch break

• Greet and welcome visitors and employees entering the office.

• First point of contact for employees, visitors, and contractors

• Controlling access to the office (issuing visitor badges and temporary passes, building and office passes)

• Direct visitors to the appropriate person and office

• Answer, screen, and forward incoming phone calls to the relevant parties

• Ensure reception, meeting rooms, kitchen and all office areas are tidy, clean, and presentable.

• Ensure that all necessary stationery and material (e.g., pens, notebooks, printer paper, etc.) are purchased, displayed and available to the employees.

• Ensure the kitchen is tidy, clean, and well stocke

• Assisting with daily lunch deliveries and occasional lunch deliveries for meetings

• Respond to inquiries and provide accurate information in person and via phone/email

• Receive, sort, and distribute daily mail/deliveries.

• Arrange couriers and managing domestic and international deliveries

• Admere to security and confidentiality procedures

• Inform the Facilities Manager of all contractors, building management, and facilities-related visits.

• Utilise Robin software for desks and room reservations

• Assist with any office renovations (Example; build outs or right sizing office space removal or adding furniture.

• Perform clerical tasks; filing, photocopying, adding paper to the printers etc

• Coordinate company events and charity events

• Assist with meetings, QBRs, internal events as required

• Assist the HR and other departments as needed

• Observe Health and Safety procedures and report any H&S issues to Facilities Manager

• Report facilities-related issues and maintenance status to Facilities Manager

• Assist Facilities Manager with office H&S requirements

• Adhere to best practice and record keeping of but not limited to: DSE Assessments, Emergency Lighting Annual Certificate, First aid and Defibrillator training, Manual Handling training, Fire Wardens training, H&S Induction, PAT testing, Fire Drills, Fire Extinguishers testing, Monthly cameras check and any other documents related to H&S and training.

• Promote a positive H&S culture in the office

• Attend meetings with Facilities Manager and contractors

• Liaise with serviced office provider

• International travel required

What will help qualify you for this opportunity:

• Recent office operations or administration experience with reception/visitor responsibilities

• Fluency in Spanish and English

• Project Management skills

• Excellent interpersonal Skills

• Strong organizational skills

• A problem solver