Job Description:

• Answer phones and direct calls to appropriate team members; take necessary follow-up action when needed

• Manage all conference room calendars, help with room bookings, move meetings around as needed

• Manage daily lunch deliveries

• Monitor and stock the kitchen supplies ensuring availability at all times. Stock the kitchen first thing in the morning and later in the afternoon

• Make sure the refrigerator is stocked with beverages at all times and other snacks are available to TraceLink employees

• Oversee all temp, vendor and visitor badges staying compliant with company policies; notify IT immediately for any badge that needs to be deactivated

• Support all external meetings and visitors; order, set-up and clean-up coffee and lunches as needed

• Oversee mail and shipping & receiving needs

• Create and maintain a safe, clean and rewarding workplace

• Actively support an environment of teamwork, cooperation, performance excellence, and personal success

• Provide feedback on improvements as needed

• Departmental and office administrative functions

• Continuously seek to improve our reception space and visitor area, ensuring it is well organized and inviting to all

• Provide coordination and support events, meeting and conference facilities as required, in the office and offsite

• Cover Office Coordinator’s absence when required

• Other duties may include but are not limited to: office supplies, landlord relations and reporting issues, safety and security support

• This role reports directly to the Sr. Manager, Facilities but will take onsite direction from the Office Coordinator

Requirements:

• Monday-Friday 8:30am-5:00pm. Occasional evening and weekend support as needed.

• HS diploma or GED equivalent

• 2 years administrative and/or customer service experience

• Professional business attire

• Positive and professional demeanor with a sense of urgency in resolving any issues

• High level of attention to detail

• Intermediate skills with Google suite: email, docs, sheets, calendar

• Ability to reach, bend, stoop, push and/or pull and frequently lift up to 20 lbs and occasionally lift/move up to 50 lbs